The Challenge: The Digital Adoption Gap

Companies spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. Yet, complication, ongoing changes, and no clear support often result in a "Digital Adoption Gap":

• User Confusion: Employees have trouble to operate new SAP tools or complete advanced transactions, leading to delays and increased dependence on support teams.


• Workarounds: Users ignore standard SAP processes, which results in inaccurate entries, compliance risks, and wasted time.

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• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they face real-time tasks.


• Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.